Shipping policy

Last Updated: June 25, 2026

Thank you for shopping with us. We are committed to delivering your orders safely and on time. Please read our Shipping Policy before placing an order.

1. Order Processing

  • All orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

  • Once your order has been processed, you will receive a shipping confirmation email.

2. Shipping Time

Estimated delivery times are:

  • Within India: 3–7 business days

  • Remote locations: 5–10 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, festivals, or other unforeseen circumstances.

3. Shipping Charges

  • Shipping charges are calculated at checkout based on your delivery location and the applicable shipping rates.

  • Any free shipping offers will be displayed on the website during eligible promotions.

4. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use the tracking details to monitor the status of your shipment.

5. Delivery Attempts

Our courier partners will make delivery attempts according to their standard procedures. If the delivery cannot be completed due to an incorrect address or the recipient being unavailable, additional shipping charges may apply for re-delivery.

6. Incorrect Shipping Address

Please ensure that your shipping address and contact details are accurate before placing your order.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

7. Damaged Shipments

If your package arrives damaged, please contact us within 48 hours of delivery.

Please provide:

  • Your Order Number

  • Photos of the damaged package

  • Photos of the product

  • An unboxing video (recommended)

Our team will review your request and assist you as quickly as possible.

8. Delivery Delays

While we strive to deliver every order within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

  • Severe weather

  • Natural disasters

  • Public holidays

  • High order volumes

  • Courier service disruptions

We appreciate your patience in such situations.

9. International Shipping

Currently, we ship only within India.

If international shipping becomes available, this policy will be updated accordingly.

10. Contact Us

If you have any questions regarding shipping or your order, please contact us:

Email: support@laddugopalshringar.com

Our customer support team will respond within 24–48 business hours.